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Sample report
For most companies, the first year of AI was a pile of pilots that went nowhere. The teams seeing real gains are not replacing people; they are redesigning the work around what agents do well.
That means picking the workflows worth automating, and being honest about the ones that still need a person in the loop.
Where is the best first workflow to pilot an agent, and how would we measure it?
Riley ChenStart high-volume, low-stakes: support triage or first-draft docs. Track time-to-first-draft.
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Sample report
For most companies, the first year of AI was a pile of pilots that went nowhere. The teams seeing real gains are not replacing people; they are redesigning the work around what agents do well.
That means picking the workflows worth automating, and being honest about the ones that still need a person in the loop.
Keep the articles, notes and conversations worth coming back to. Smart folders group them by topic, and every item shows exactly what is private and what you share.
redesigning the work around what agents do well.
The framing for Q3 planning.
Summary
Bookmark · Agent rollout playbook
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The teams quietly rebuilding around AI agents
useannotate.com/reading-room/ai-agents-at-work
Where is the best first workflow to pilot an agent, and how would we measure it?
Riley ChenStart high-volume, low-stakes: support triage or first-draft docs. Track time-to-first-draft.
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